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January 2020

Build out a Geo-Redundant WAN – Connect all your locations

By |2020-01-10T14:19:40-05:00January 10th, 2020|Categories: Blog|Tags: , , |

Many organizations today share lots of data, data lakes, data ponds and oceans of info that finds itself in CRM’s and Database apps. Along with this requirement are things like shared applications, cloud applications, phone system connectivity and even Wireless networks. All of these business critical apps rely on reliable connectivity to stay connected to

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October 2019

The Benefits of Public Cloud – the Analogy

By |2019-10-25T14:31:31-04:00October 25th, 2019|Categories: Blog|Tags: , |

Buy the House or Rent the Apartment? The Story  "Lily" as we'll call her for this example is a young professional that is moving out of her University residence and getting into the workforce. She has some big choices to make.  She wants to move closer to the job that she just accepted, but she

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July 2019

Working to drive value

By |2019-08-06T13:22:51-04:00July 31st, 2019|Categories: Blog, News|Tags: , , , , , , , , , |

Like many technology companies in Canada today BrantTel has been working more than ever to transform to drive greater business value and make a difference for its clients. As the old adage goes – “It is not just about working harder it is also about working smarter.” We are improving upon and adding new

January 2019

Avaya Engage 2019 – Highlights

By |2019-01-30T08:51:32-05:00January 30th, 2019|Categories: Blog, News|Tags: , , |

What a great show put on by Avaya at their annual meetup in Austin. Sponsored by the IAUG (Avaya User Group) over 2400 attendees filled the halls of the Austin Convention Center for 4 days of technology talk with their customers and partners. Many Canadian customers and partners also attended. The Conference features hundreds of

November 2018

September 2018

Get the Most out of Change – If everybody changes at the same time, is it really that scary?

By |2018-09-17T12:30:56-04:00September 13th, 2018|Categories: Blog, News|Tags: , , , , , , , , , |

Don't be fooled by the quiet Change protestors, they’re out there in droves. If your business is looking to change phone systems, CRM systems, staff, locations or the way you do business, it can be a frightening time for many. Even for an advanced country like Canada, we are modest at best with our Change

March 2018

Enterprise Connect 2018 – In Review

By |2018-03-23T12:18:51-04:00March 23rd, 2018|Categories: Blog|

Highlights from the Largest Unified Communications and Contact Centre Showcase in North America It's a Wrap! For three full days, Enterprise Connect 2018 showed its wares to 2500 business leaders, industry experts, and system integrators. The largest of its kind in North America, EC brings out the largest players in the UC (Unified Communications) and

February 2018

The Customer Service Olympics

By |2018-02-20T11:48:53-05:00February 20th, 2018|Categories: Blog|

Presumably, you’ve heard the phrase: “life is a marathon and not a sprint”. Well, the same can be said about providing customer service - it goes way past the sales cycle alone. The 2018 Winter Olympics have begun, so it is hard not to walk head-first into an analogy about physical fitness and endurance on

January 2018

When Tech Helps Saves Lives

By |2018-02-01T15:52:19-05:00January 30th, 2018|Categories: Blog|

A feature interview with Roberta J. Fox, Senior management technology advisor to Canada Suicide Prevention Services: New national voice, text and chat Suicide prevention service Let's Support - Bell Let’s Talk In 2017, Crisis Services Canada (CSC) was formally constituted and incorporated as a federal not-for-profit organization.  From among its original Canadian Distress Line Network

December 2017

Avaya Emerges from Chapter 11 Process as Public Company

By |2017-12-20T17:06:00-05:00December 20th, 2017|Categories: News|

At BrantTel Networks we aim to bring you insight and transparency in this ever-changing industry. Today, we bring you news regarding Avaya's Chapter 11 proceedings once a more. In a recent announcement, included below, Avaya states that their restructuring plan has been confirmed by the courts and they will emerge by the end of 2017

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