A feature interview with Roberta J. Fox, Senior management technology advisor to Canada Suicide Prevention Services: New national voice, text and chat Suicide prevention service Let's Support - Bell Let’s Talk In 2017, Crisis Services Canada (CSC) was formally constituted and incorporated as a federal not-for-profit organization. From among its original Canadian Distress Line Network alliance […]
At BrantTel Networks we aim to bring you insight and transparency in this ever-changing industry. Today, we bring you news regarding Avaya's Chapter 11 proceedings once a more. In a recent announcement, included below, Avaya states that their restructuring plan has been confirmed by the courts and they will emerge by the end of 2017 […]
Now that the curtain has fallen on GTACC 2017, we’re excited to share some of what we gleaned from this year's top-notch roster of speakers and presenters. As usual, BrantTel Networks was a Gold Sponsor at the event which brought together Customer Service leadership from Fortune 500 companies and smaller businesses alike, all eager to hear […]
In business, using the cloud for voice has many flavours, and each approach can mean different things to different people. It’s no wonder there’s so much confusion! Hosted PBX? Cloud UC? Cloud Voice? If you're looking to upgrade your existing Voice system, or add one for a new business location, you're looking at a Cloud […]
Happy Canada Day! A lot of history has happened in the last 153 years. Over the last four posts, we have covered 24 world-changing Canadian innovations and today we round out our list of the top 35 Canadian innovations. We, at BrantTel, think that we have saved the best category for last: Telecommunications. The Canadian […]
This post, we examine how Canadian Innovators have influenced the world of Medicine. Canadian medical innovations have changed how people live their daily lives and exactly how long some people get to live out their daily lives. Insulin Most have at least a basic understanding of insulin and how it regulates sugar in the body, […]
Perhaps you have heard the term “SD-WAN” thrown around these days. For some, it may be familiar, but for many others, you find yourself asking, “I'm sorry--SD What?” So, what is SD-WAN and why are so many people talking about it? Simply put, SD-WAN stands for “software-defined wide area networking”, and while it hasn’t been […]
Canada Day is right around the corner and since we are at the halfway mark of our five-part journey, it’s time to get even more serious about the effects of Canadian innovations. This week we broaden our scope to see how Canadian innovation has shaped culture in the world around us, and these five innovations […]
Welcome to Part Two of BrantTel’s coverage of Canada’s top 35 innovations– (if you haven't read Part 1, click here) today we’re going to be talking about some of Canada’s contributions to sports innovations! Whether it is the Olympics or our unbelievable supply of Pro Hockey players, Canada is known the world-over for excellence in […]
