OUTPACE YOUR COMPETITION by controlling the Contact Centre CX across every channel with one easy to use solution – Genesys™ PureCloud

Features Include:

Superior CX: outpace your competition

BrantTel in partnership with Genesys invite you to OUTPACE! Powered by the Genesys™ PureCloud contact centre platform at the cutting edge of cloud-based technology. Leverage omni-channel touch point engagement and stay ahead of increasing customer service demands. Design and deploy a superior CX strategy, with partnerships and technology as your enabler.

Omnichannel Engagement: Understand and control the customer journey

BrantTel will help you achieve unrivalled CX across every channel you use to engage with your customers – be it chat, email, SMS or voice. The solution is customizable and scalable, keeping you in control of the customer journey.

Omnichannel Engagement: Understand and control the customer journey

BrantTel will help you achieve unrivalled CX across every channel you use to engage with your customers – be it chat, email, SMS or voice. The solution is customizable and scalable, keeping you in control of the customer journey.

Read the eBook

Best Practices for Omnichannel Customer Experience Featuring:

Featuring:

  • 6 best practices to help you design and deliver a winning omnichannel CX

  • How to do a gap analysis between current and future state journeys

  • How to implement your new customer journey

Download the full eBook and get on the path to excellence now.

For a sample of the eBook click here.

See PureCloud live:

Learn how to achieve significant competitive advantage, reduce customer churn and increase profits with a seamless customer experience across multiple channels and touchpoints.

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