Work from Home – Voice Resources
Staying Connected to Your Customers
Work from Home – Online Meeting Resources
Devices & Tips for Remote Working

Staying Connected to Your Customers

Contact Centre Options

This 90-day complimentary license spans the listed Avaya contact center platforms below:

  • Avaya Contact Center Platform
  • Avaya Remote Agent Application
  • Avaya Call Center Elite
  • Avaya Agent for Desktop or Avaya One-X Agent
  • Avaya Oceana
  • Avaya Agent for Desktop
  • Avaya Aura Contact Center
  • Avaya Agent Desktop with One-X Communicator
  • Avaya Contact Center Select
  • Avaya Agent Desktop with Communicator

Other Contact Centre Platforms

Many Contact Centre software solutions are Cloud based, and can allow remote agents to connect from home. In addition, many traditional on-premise server based Contact Centre solutions can be upgraded to allow for PC based soft clients to keep agents connected from home. Contact your software provider or technology partner if you need assistance with these features. If you have general questions or inquiries about how to transition to a Cloud Contact Centre solution, BrantTel can assist. Contact BrantTel below to obtain more information.

Assistance Request