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The Agile Contact Centre

How BrantTel Implemented an Agile Contact Centre Solution
 To a Public Health Unit Struggling with Unprecedented Call Volume 

Case Study Outcomes

We achieved some incredible results in a truly unprecedented timeline to implement a contact centre solution with this much call volume and users. 
5X

LIVE CALLS ANSWERED

<7 DAYS

BEFORE SYSTEM WAS LIVE

20+

NEW USERS/AGENTS

Schedule A Meeting With An Agile Contact Centre Expert

BrantTel

Trusted Advisors serving Canada, USA and locally in southern Ontario area for over 35 years. Collaboration, Digital Transformation, Customer Experience, Business Phone, & Cloud Infrastructure delivered with White Glove service by trusted advisors with PURPOSE
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