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Leaders In Business Communication for Over 35 Years

Trusted Advisors For

Business Phone Collaboration Digital Transformation Contact Centre Customer Experience Work From Home

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Connecting Local

Webinar Event
May 4, 2021 | 1:30 pm EST
We’ve teamed up with amazing local Halton businesses and our partner Avaya to sponsor local businesses through their digital and remote work challenges to deliver an online exclusive event.
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What We Do

We're leaders for all things Business Communication. Trusted Advisors with Purpose, helping businesses realize their potential; powered by innovation

Collaboration & Productivity

Stay in direct contact with all of your team members and find seamless ways to integrate with external collaborators 
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Customer Experience

Step into your customer's shoes and delight them with a great experience at every single touchpoint
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Digital Transformation

We're experts on the latest and greatest technologies available and can transform the way you do digital 
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Business Phone Systems

Updating your phone systems can be a big and daunting task. BrantTel does all the heavy lifting for a smooth transition
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Cloud & Infrastructure

Powerful tools that can help your business are within reach; We implement cloud solutions to make them a reality
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EVERYTHING
IN 
ONE 
PLACE

Message, Video, & Phone in a single app

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We Have Amazing Partners

BrantTel has strong partnerships with the biggest communications companies in the world
avaya
aws
genesys
microsoft
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Work From Home

Are you ready for the "New Normal?"
It's not too late to adjust to the growing changes in the way business is communicating
EXPLORE SOLUTIONS

The Best Approach to Solving Complex Communications Problems

We take a measured approach that follows a logical progression to ensure you're fully covered no matter what solution you're looking for

Assess

We'll dive deep into the unique requirements of your business. Every detail is analysed inside & out

Design

Our team of experts designs a system that is a perfect fit to your requirements

Deploy

Don't lift a finger! Our trusted advisors will do all the heavy lifting from securing vendor contracts to implementation 

Support

The work never stops, we're your partners; available at any time to help you through any technical challenges that may arise
27 April 2023
Evaluation Capabilities now Available for Amazon Connect Contact Lens

"Contact Lens for Amazon Connect now has the ability to automatically create evaluation forms that will score an agents performance based on adherence scripts or compliance with data collection parameters." Contact Lens is a powerful feature of Amazon Connect, it automatically assesses calls in real-time for sentiment analysis, compliance, and records and transcribes every call […]

Read More
21 April 2023
Sustainability in the Cloud is Helping Improve Efficiency and Reduce Waste

It's Earth Day tomorrow! and we would like to take a moment to recognize the efforts by our partners to reduce waste, and improve efficiency through various initiatives. The boom in remote and hybrid work has impacted our lives in so many ways. Where, how, and when we work has changed dramatically and brought with […]

Read More
24 March 2023
Why a Contact Centre Migration is Better with a Partner

"A recent BrantTel migration saw our customer realize a savings of $78,000! That is exactly 96% of their total migration cost." Why a Contact Centre Migration is Better with a Partner There are several reasons to engage with a qualified AWS partner when migrating to Amazon Connect. BrantTel is the First Canadian Managed AWS partner […]

Read More
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Latest From Our Blog

27 April 2023
Evaluation Capabilities now Available for Amazon Connect Contact Lens

"Contact Lens for Amazon Connect now has the ability to automatically create evaluation forms that will score an agents performance based on adherence scripts or compliance with data collection parameters." Contact Lens is a powerful feature of Amazon Connect, it automatically assesses calls in real-time for sentiment analysis, compliance, and records and transcribes every call […]

Read More
21 April 2023
Sustainability in the Cloud is Helping Improve Efficiency and Reduce Waste

It's Earth Day tomorrow! and we would like to take a moment to recognize the efforts by our partners to reduce waste, and improve efficiency through various initiatives. The boom in remote and hybrid work has impacted our lives in so many ways. Where, how, and when we work has changed dramatically and brought with […]

Read More
24 March 2023
Why a Contact Centre Migration is Better with a Partner

"A recent BrantTel migration saw our customer realize a savings of $78,000! That is exactly 96% of their total migration cost." Why a Contact Centre Migration is Better with a Partner There are several reasons to engage with a qualified AWS partner when migrating to Amazon Connect. BrantTel is the First Canadian Managed AWS partner […]

Read More
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BrantTel

Trusted Advisors serving Canada, USA and locally in southern Ontario area for over 40 years. Collaboration, Digital Transformation, Customer Experience, Business Phone, & Cloud Infrastructure delivered with White Glove service by trusted advisors with PURPOSE
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