OUTPACE YOUR COMPETITION by controlling the Contact Centre CX across every channel with one easy to use solution – Genesys™ PureCloud

Features Include:

Superior CX: outpace your competition

BrantTel in partnership with Genesys invite you to OUTPACE! Powered by the Genesys™ PureCloud contact centre platform at the cutting edge of cloud-based technology. Leverage omni-channel touch point engagement and stay ahead of increasing customer service demands. Design and deploy a superior CX strategy, with partnerships and technology as your enabler.

Omnichannel Engagement: Understand and control the customer journey

BrantTel will help you achieve unrivalled CX across every channel you use to engage with your customers – be it chat, email, SMS or voice. The solution is customizable and scalable, keeping you in control of the customer journey.

Omnichannel Engagement: Understand and control the customer journey

BrantTel will help you achieve unrivalled CX across every channel you use to engage with your customers – be it chat, email, SMS or voice. The solution is customizable and scalable, keeping you in control of the customer journey.

Read the eBook

Best Practices for Omnichannel Customer Experience Featuring:

Featuring:

  • 6 best practices to help you design and deliver a winning omnichannel CX

  • How to do a gap analysis between current and future state journeys

  • How to implement your new customer journey

Download the full eBook and get on the path to excellence now.

For a sample of the eBook click here.

Genesys™ PureCloud — Your Go-To Cloud Contact Center

Our partnership with Genesys allows us to serve your business and your customers better by empowering you with the latest and best cloud contact center software solutions for Burlington, Mississauga, Kitchener, London, and Hamilton businesses. Genesys™ PureCloud is designed to provide the highest levels of availability, reliability, and disaster recovery available.

If your business is still running on outdated legacy technology and call center software, it will be extremely difficult to keep up communications between you and your customers. It is time to switch to a reliable cloud contact center software, which uses cutting-edge communications technology. This modern alternative to on-premise contact centers offers numerous benefits for businesses looking to continually meet and exceed customers’ service expectations.

Experience the Benefits of the Latest Cloud Contact Center

The system we provide at BrantTel Networks allows you to:

  • Scale your workforce effectively and quickly to meet the ebb and flow of customer demands
  • Provide high-level industry solutions
  • Enhance customer experience by optimizing the productivity of your agent
  • Offer ongoing updates on functionality without needing to install, understand, or invest in it

Make no mistake. BrantTel offers you the top cloud contact center solutions and pricing in Hamilton, Kitchener, Mississauga, Burlington, and London. Call us today toll-free at 1 (888) 632-0585 for more information about our services.

See PureCloud live:

Learn how to achieve significant competitive advantage, reduce customer churn and increase profits with a seamless customer experience across multiple channels and touchpoints.

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