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The Best Gets Better With BrantTel

We've partnered with AWS to bring you the web's best toolset,
delivered with outstanding service.
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Amazon Connect: Cloud Contact Centre

Transform Your Customer Experiences

Scalable

Use and pay for as much or little as you need. Amazon connect can scale up or down depending on your requirements

Customizable

The options are endless with over 200 AWS services and solutions available to integrate with Amazon Connect

Smart

The smartest AI tools will work for you to keep you customer happy while reducing manual work and input
Check Out Amazon Connect

Solving The Toughest Business Challenges

The Power of Amazon | The Convenience of BrantTel

EXPERTS AT HAND

BrantTel's team of trained AWS consultants, engineers, and technicians bring years of knowledge and expertise to each aspect of AWS. 

BESPOKE SERVICE

BrantTel will customize every aspect of your AWS implementation. Asses your needs, develop a plan, and deploy the best solution for you.

MANAGED SUPPORT

BrantTel has support plans that will ensure you get the most out your continued use with any system we implement.
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Vaccination Information Line Case Study

How BrantTel Implemented an Agile Contact Centre Solution
To a Public Health Unit Struggling with Unprecedented Call Volume

Case Study Results

5X Live Calls Answered
<5 Days To Live
20+ New Users/Agents Added
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Regional Hospital Mass Notification Case Study

Cloud-Based Outbound Notification
solution to send messages to constituents

Case Study Outcomes

Unlimited Volume
Pay as You Go (Usage/Cost Model)
Customized Notification Acknowledgment   
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Agile Powered By Amazon Connect

Amazon Web Services (AWS)

The Power of Amazon | The Convenience of BrantTel

GLOBAL LEADERS

the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully feature services from data centres globally

MILLIONS OF CUSTOMERS

The fastest-growing startups, largest enterprises, and leading government agencies – are using AWS to lower costs, become more agile, and innovate faster

SCALABLE FOR YOUR BUSINESS

Don't change platforms once your business grows. AWS has the capacity for you to expand
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Solving The Toughest Business Challenges

The Power of Amazon | The Convenience of BrantTel

Happy Customers

Improve customer satisfaction 15% through consistent, personalized engagement.

Better Sales

Improve close/cross-sell/ up-sell rates 2.5% and increase revenue 1.0% by leveraging omnichannel context.

Easy Solutions

Deflect 22.5% of inbound calls to self service in your IVR. Let customers help themselves.

BrantTel

Trusted Advisors serving Canada, USA and locally in southern Ontario area for over 35 years. Collaboration, Digital Transformation, Customer Experience, Business Phone, & Cloud Infrastructure delivered with White Glove service by trusted advisors with PURPOSE
info@branttel.com
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