Amazon Connect Proof of Concept Start your journey to better CX by implementing a lightweight and flexible proof of concept.
This Offer Includes
Voice & Webchat Bot for automated self service
Creation of up to 3 Contact Flows (for Voice/webchat)
Callbacks for enhanced customer satisfaction
Integration to CRM (Salesforce, ZenDesk or Microsoft Dynamics)*
Modern Contact Centre Agent UI
Sentiment analysis, transcription of voice and chat, redaction of credit cards &
Amazon Connect Reporting to show omnichannel analytics and actionable
Amazon Connect Proof of Concept Start your journey to better CX by implementing a lightweight and flexible proof of concept.
This Offer Includes
Voice & Webchat Bot for automated self service
Creation of up to 3 Contact Flows (for Voice/webchat)
Callbacks for enhanced customer satisfaction
Integration to CRM (Salesforce, ZenDesk or Microsoft Dynamics)*
Modern Contact Centre Agent UI
Sentiment analysis, transcription of voice and chat, redaction of credit cards &
Amazon Connect Reporting to show omnichannel analytics and actionable
IT Helpdesk Contact Centre Delivery of turnkey IT Helpdesk Contact Centre Solution
This Offer Includes
Voice & Webchat Bot for automated self service
Creation of up to 3 Contact Flows (for Voice/webchat)
Callbacks for enhanced customer satisfaction
Integration to CRM (Salesforce, ZenDesk or Microsoft Dynamics)*
Modern Contact Centre Agent UI
Sentiment analysis, transcription of voice and chat, redaction of credit cards &
Amazon Connect Reporting to show omnichannel analytics and actionable
Business Continuity For Contact Centre Get a bulletproof backup contact centre for less than you thought possible
This Offer Includes
Voice & Webchat Bot for automated self service
Creation of up to 3 Contact Flows (for Voice/webchat)
Callbacks for enhanced customer satisfaction
Integration to CRM (Salesforce, ZenDesk or Microsoft Dynamics)*
Modern Contact Centre Agent UI
Sentiment analysis, transcription of voice and chat, redaction of credit cards &
Amazon Connect Reporting to show omnichannel analytics and actionable
Solution Offers for Amazon Connect BrantTel has quick to deploy solutions for Amazon Connect. Choose an offer below to find out more. Amazon Connect Proof of Concept
IT Helpdesk Contact Centre
Business Continuity for Contact Centre
Amazon Connect Proof of Concept Start your journey to better CX by implementing a lightweight and flexible proof of concept.
This Offer Includes
Voice & Webchat Bot for automated self service
Creation of up to 3 Contact Flows (for Voice/webchat)
Callbacks for enhanced customer satisfaction
Integration to CRM (Salesforce, ZenDesk or Microsoft Dynamics)*
Modern Contact Centre Agent UI
Sentiment analysis, transcription of voice and chat, redaction of credit cards & Personally Identifiable Information, powered by Amazon Connect Contact Lens
Amazon Connect Reporting to show omnichannel analytics and actionable insights
IT Helpdesk Contact Centre Delivery of turnkey IT Helpdesk Contact Centre Solution
This Offer Includes
Voice enabled Contact Centre (Chat can be added or substituted)
Creation of up to 3 Contact Flows for voice
Callbacks for enhanced customer satisfaction
Integration with ServiceNow ticketing platform to allow customer lookups and ticket creation
Real time and historical reporting of agent activities and contact centre trends
Cloud powered by AWS with no infrastructure to buy and maintain
Simplify contact centre carrier billing with all in one bill and provider
Business Continuity For Contact Centre Get a bulletproof backup contact centre for less than you thought possible
This Offer Includes
Works with any existing premise or cloud based contact centre platform
Cloud powered by AWS with no infrastructure to maintain
Voice Bot for automated self service
Creation of up to 3 Contact Flows (for Voice/webchat)*
Callbacks for enhanced customer satisfaction
Sentiment analysis, transcription of voice and chat, redaction of credit cards & Personally Identifiable Information, powered by Amazon Connect Contact Lens
Amazon Connect Reporting to show omnichannel analytics and actionable insights
BrantTel Trusted Advisors serving Canada, USA and locally in southern Ontario area for over 40 years. Collaboration, Digital Transformation, Customer Experience, Business Phone, & Cloud Infrastructure delivered with White Glove service by trusted advisors with PURPOSE
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