Harness The Power of Gen AI in Your Contact Centre with Amazon Connect
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Who Should Attend?
CX professionals and leaders who are interested in implementing a scalable contact centre platform that allows them to innovate faster than ever.
Our Featured Speakers
Aldo Fazzalari Account Executive AWS
Aldo has over 20 years of experience supporting end user customers in the Canadian contact centre market. Throughout his career he has had the privilege of supporting customers in various roles including field technician, operations manager, pre-sales Engineering and front-line sales.
Mehmet Demir Principal Solutions Architect AWS
Mehmet Demir is a Principal Solutions Architect at Amazon Web Services (AWS) based in Toronto, Canada. He helps customers in building well-architected data solutions that support business innovation in contact centers.
Frank Mirecki CEO BrantTel Networks
Frank has over 20 years experience in designing, deploying, and managing contact centre solutions across various platforms. Frank likes to say that he's obsessed about his customer's customer's and coined the phrase "Customer Obsessed Squared"
This event is more than just an evening of entertainment—it's an opportunity to revolutionize your contact centre operations. Join us for a short presentation on the groundbreaking Amazon Connect, a game-changing solution that will help your business save money and increase efficiency in the contact centre.
AWS Office Toronto
Discover how Amazon Connect can transform your customer experience, empower your agents, and streamline your operations. Gain valuable insights from industry experts who will share success stories and practical strategies to propel your business forward.
Join us in AWS' beautiful downtown location for an informative and entertaining evening with incredible food and refreshments.
BrantTel
Trusted Advisors serving Canada, USA and locally in southern Ontario area for over 40 years. Collaboration, Digital Transformation, Customer Experience, Business Phone, & Cloud Infrastructure delivered with White Glove service by trusted advisors with PURPOSE
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