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SUPPORT
SUPPORT

RingCentral Office Support

Support Plans

Choose from one of the following support plans and get the support of our Trusted Advisors in your corner
$1.50

MANAGED ESSENTIAL

monthly/per user
Managed Essential from BrantTel is designed to give your business the basic support you require to get the most from your solution
Support During Business Hours
Remote MAC’s (up to 15 per contract year)
System Programming Changes
New User Onboarding
Provision and Program New Devices
$3.00

MANAGED PREMIUM

monthly/per user
Includes everything in the Essential package, and is designed to give your business full and complete support to get the most from your solution.
24 Hour Emergency Response
On-Site Hardware Support
Concierge Services (White Glove service with the provider)
Physical On-Site Support
Easy to navigate call widget
Always on access to the dialpad
In-flight controls
Call recording options available
Ring Central Logos
Where to download Avaya Cloud Office

Support Plan Details

ComparePlans

Managed Essential

Managed Premium

Support during Business Hours
Remote MAC’s (up to 15 per contract year)
New User Onboarding
Provision and Program new devices
After Hours and 24/7 Support
CUSTOM PLAN INQUIRY

BrantTel

Trusted Advisors serving Canada, USA and locally in southern Ontario area for over 40 years. Collaboration, Digital Transformation, Customer Experience, Business Phone, & Cloud Infrastructure delivered with White Glove service by trusted advisors with PURPOSE
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