Tasked with positioning Amazon Connect as the preferred contact centre for a myriad of sectors—including Federal, Provincial, and Local Governments, Health Care, Education, and Non-Profits—he stands as a trusted authority in the field across Canada. Boasting over a quarter-century of experience with renowned contact centre manufacturers such as Avaya and Mitel, as well as telecommunications giants TELUS and Bell Canada, Garrett brings a rich history of offering tailored solutions to complex customer experience conundrums

Frank has over 20 years experience in designing, deploying, and managing contact centre solutions across various platforms. Frank likes to say that he's obsessed about his customer's customers and coined the phrase "Customer Obsessed Squared"

[Insert Peter Bio]

Mehmet Demir is a Principal Solutions Architect at Amazon Web Services (AWS) based in Toronto, Canada.
He helps customers in building well-architected data solutions that support business innovation in contact centers.

Frank has over 20 years experience in designing, deploying, and managing contact centre solutions across various platforms. Frank likes to say that he's obsessed about his customer's customer's and coined the phrase "Customer Obsessed Squared"