According to the award report, Frost & Sullivan selected Interactive Intelligence for "its industry-leading growth in the cloud contact center applications market, competitive and feature-rich capabilities, and excellent customer support." The report highlights Interactive's growth strategy, and particularly its latest cloud solution, PureCloud®, which has accelerated that growth: "With PureCloud, the company has introduced a full-featured contact center and business communications […]

BrantTel Networks has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.'s (Nasdaq: ININ) customer engagement cloud solution, PureCloud Engage℠. "The extensive features and flexibility of PureCloud Engage will ensure our customers get the advanced cloud services they'll need to improve their customer engagement strategy, increase operational efficiencies and remain competitive in […]

Company Reaches Eighth Consecutive Year in the Leaders Quadrant of the Analyst Firm’s Report SANTA CLARA, CA – August 02, 2016 – Avaya announced today that it is positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Unified Communications for 2016, making this the eighth consecutive year that Avaya has appeared as a Leader […]