For any business to succeed, regardless of how small or big it is, it will need to listen to its customers and answer their questions sufficiently to provide a well-rounded customer experience. However, some companies believe that customer experience ends once they convert; the process continues long after, as the goal is to keep a […]
The latest update from Avaya brings some changes to your existing IP Office system. This article will cover some of the major changes and updates that may affect our customers and anyone using Avaya IP Office. Software Changes R11.1.2 Feature Pack 2 is the official title of the Avaya release that was rolled out on November 16, […]
We’re really excited to be meeting in person at our Burlington Office with our employees, partners and clients. It’s been a long wait and a lot has changed but we’re very optimistic about the future and looking forward to continued growth and always working improving our commitment to excellent service. We moved to our new […]
"In FY21, BrantTel led Year over Year growth of customers migration to the cloud as they drove both Customer and User Experiences which led to their recognition of Avaya OneCloud Public Cloud Partner of the Year" We're trhilled to announce that we have been named the Avaya OneCloud Public Cloud Partner of the Year for […]
Avaya’s strategic direction update is Aura development has moved to a DevOps Model. Enables customer to flexible deployment models including on-premise, Cloud or Hybrid for those who want latest features to enable their digital evolution. Avaya launched R10.1 in December 2021, with this release some of the common terms associated with Avaya’s Enterprise offering are […]
The updates to Avaya Cloud Office for Q4 2021 include some significant enhancements to user experiences, new devices, and improved integrations. Let's look at an overview of some of the key points. Watch this video for a summary of the key points. Presented by our account executive Athar Afzal. More Users in the Participant […]
