In an effort to improve safety and security for everyone, we have recently adopted a digital ID badge for our employees. Any BrantTel employee that is required to go on site for service will be able to produce the digital id on their smartphone. The digital IDs are controlled centrally and always kept up to […]
With many organizations having far more employees working remotely than ever before, the new challenge is how to run meetings with a mix of in person and remote participants. Many organizations are now or will soon be holding more hybrid meetings. Hybrid meetings are meetings in which some employees are face-to-face in a meeting room […]
Working from home is not a new concept. Companies all around the world are looking to recruit individuals who work from home to reduce geographic restrictions. Many have anticipated for a long time that remote work will be a trend that will continue to expand over time. No one, however, anticipated that the unusual occurrence would […]
It seems not that long ago that webcams and microphones fitted on laptops were an afterthought. Something that was there out of necessity, but never treated as an essential feature. That's all changing in 2022 with a wide variety of new offerings from major brands. Manufacturers are racing to become leaders in creating the best […]
For any business to succeed, regardless of how small or big it is, it will need to listen to its customers and answer their questions sufficiently to provide a well-rounded customer experience. However, some companies believe that customer experience ends once they convert; the process continues long after, as the goal is to keep a […]
The latest update from Avaya brings some changes to your existing IP Office system. This article will cover some of the major changes and updates that may affect our customers and anyone using Avaya IP Office. Software Changes R11.1.2 Feature Pack 2 is the official title of the Avaya release that was rolled out on November 16, […]
