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Recent Posts

Stay in the know with the most up-to date information and news from the world of technology and communications
15 March 2022
Avaya Aura Platform R10.1 and Notable Updates

Avaya’s strategic direction update is Aura development has moved to a DevOps Model. Enables customer to flexible deployment models including on-premise, Cloud or Hybrid for those who want latest features to enable their digital evolution. Avaya launched R10.1 in December 2021, with this release some of the common terms associated with Avaya’s Enterprise offering are […]

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2 February 2022
Avaya Cloud Office Q4 2021 Updates

The updates to Avaya Cloud Office for Q4 2021 include some significant enhancements to user experiences, new devices, and improved integrations. Let's look at an overview of some of the key points. Watch this video for a summary of the key points. Presented by our account executive Athar Afzal.   More Users in the Participant […]

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17 January 2022
What to Expect in 2022

2021 sure through some more curveballs at everybody. What can we expect in the new year? What trends do we think will remain the same and what's going to change? Collaboration and Productivity It's now pretty safe to say; HYBRID AND REMOTE WORK ARE DEFINITELY HERE TO STAY. Businesses in all industries are having to […]

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13 January 2022
The Future of Devices Built for Collaboration

It seems not that long ago that webcams and microphones fitted on laptops were an afterthought. Something that was there out of necessity, but never treated as an essential feature. That's all changing in 2022 with a wide variety of new offerings from major brands. Manufacturers are racing to become leaders in creating the best […]

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16 December 2021
Holiday Schedule 2021

The holidays are approaching and the BrantTel Networks office will be closing to celebrate the festive season. Please be advised of the hours of operation during the holiday season: Friday Dec 24 : Open Until 12pm (Christmas Eve) Monday Dec 27: CLOSED (Christmas Day Observed) Tuesday Dec 28: CLOSED (Boxing Day Observed) Friday Dec 31: […]

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13 December 2021
5 Signs Your Customer Experience Needs Improvement

For any business to succeed, regardless of how small or big it is, it will need to listen to its customers and answer their questions sufficiently to provide a well-rounded customer experience. However, some companies believe that customer experience ends once they convert; the process continues long after, as the goal is to keep a […]

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10 December 2021
The Latest Avaya IP Office Updates & Changes

The latest update from Avaya brings some changes to your existing IP Office system. This article will cover some of the major changes and updates that may affect our customers and anyone using Avaya IP Office. Software Changes R11.1.2 Feature Pack 2 is the official title of the Avaya release that was rolled out on November 16, […]

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9 December 2021
New Office & New Possibilities: Boardroom and Media Room Updates

We’re really excited to be meeting in person at our Burlington Office with our employees, partners and clients. It’s been a long wait and a lot has changed but we’re very optimistic about the future and looking forward to continued growth and always working improving our commitment to excellent service. We moved to our new […]

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6 December 2021
7 Important Benefits of Cloud Computing for Businesses

The innovation of cloud computing has truly transformed the way different industries operate in the last decade. Today, more firms are relying on cloud services as well as data centers for their daily operations. Cloud computing has undoubtedly made things easier not only for businesses but for consumers, too.   In this post, BrantTel will […]

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