"Amazon Connect Wisdom uses the power of AI to give agents the information they need in real-time" Amazon Connect Wisdom for All With the emergence AI, And tools like chat GPT taking up so much attention in headlines nowadays. More people are realizing the full potential of AI to help businesses scale and grow using […]
Our Year In Review That’s a wrap for 2022. Another year of innovation, growth, and helping our customers achieve their very best in customer experience and unified communications. BrantTel Networks hit some important milestones this year and we couldn’t have done it without our valued customers, partners, and staff. Let’s have a look at some […]
"Avaya Cloud office is perfect for businesses of all sizes. Read our summary on our 5 favorite features for 2022" In today's fast-paced business world, staying connected and productive is more important than ever. That's why we're excited to share our five favorite features of Avaya Cloud Office for 2022. Whether you're a small business […]
"In FY21, BrantTel led Year over Year growth of customers migration to the cloud as they drove both Customer and User Experiences which led to their recognition of Avaya OneCloud Public Cloud Partner of the Year" We're trhilled to announce that we have been named the Avaya OneCloud Public Cloud Partner of the Year for […]
Avaya’s strategic direction update is Aura development has moved to a DevOps Model. Enables customer to flexible deployment models including on-premise, Cloud or Hybrid for those who want latest features to enable their digital evolution. Avaya launched R10.1 in December 2021, with this release some of the common terms associated with Avaya’s Enterprise offering are […]
The updates to Avaya Cloud Office for Q4 2021 include some significant enhancements to user experiences, new devices, and improved integrations. Let's look at an overview of some of the key points. Watch this video for a summary of the key points. Presented by our account executive Athar Afzal. More Users in the Participant […]
2021 sure through some more curveballs at everybody. What can we expect in the new year? What trends do we think will remain the same and what's going to change? Collaboration and Productivity It's now pretty safe to say; HYBRID AND REMOTE WORK ARE DEFINITELY HERE TO STAY. Businesses in all industries are having to […]
It seems not that long ago that webcams and microphones fitted on laptops were an afterthought. Something that was there out of necessity, but never treated as an essential feature. That's all changing in 2022 with a wide variety of new offerings from major brands. Manufacturers are racing to become leaders in creating the best […]
The holidays are approaching and the BrantTel Networks office will be closing to celebrate the festive season. Please be advised of the hours of operation during the holiday season: Friday Dec 24 : Open Until 12pm (Christmas Eve) Monday Dec 27: CLOSED (Christmas Day Observed) Tuesday Dec 28: CLOSED (Boxing Day Observed) Friday Dec 31: […]
