Our Year In Review That’s a wrap for 2022. Another year of innovation, growth, and helping our customers achieve their very best in customer experience and unified communications. BrantTel Networks hit some important milestones this year and we couldn’t have done it without our valued customers, partners, and staff. Let’s have a look at some […]
"Avaya Cloud office is perfect for businesses of all sizes. Read our summary on our 5 favorite features for 2022" In today's fast-paced business world, staying connected and productive is more important than ever. That's why we're excited to share our five favorite features of Avaya Cloud Office for 2022. Whether you're a small business […]
"In FY21, BrantTel led Year over Year growth of customers migration to the cloud as they drove both Customer and User Experiences which led to their recognition of Avaya OneCloud Public Cloud Partner of the Year" We're trhilled to announce that we have been named the Avaya OneCloud Public Cloud Partner of the Year for […]
"Contact Lens for Amazon Connect now has the ability to automatically create evaluation forms that will score an agents performance based on adherence scripts or compliance with data collection parameters." Contact Lens is a powerful feature of Amazon Connect, it automatically assesses calls in real-time for sentiment analysis, compliance, and records and transcribes every call […]
It's Earth Day tomorrow! and we would like to take a moment to recognize the efforts by our partners to reduce waste, and improve efficiency through various initiatives. The boom in remote and hybrid work has impacted our lives in so many ways. Where, how, and when we work has changed dramatically and brought with […]
"A recent BrantTel migration saw our customer realize a savings of $78,000! That is exactly 96% of their total migration cost." Why a Contact Centre Migration is Better with a Partner There are several reasons to engage with a qualified AWS partner when migrating to Amazon Connect. BrantTel is the First Canadian Managed AWS partner […]
