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Stay in the know with the most up-to date information and news from the world of technology and communications
13 January 2022
The Future of Devices Built for Collaboration

It seems not that long ago that webcams and microphones fitted on laptops were an afterthought. Something that was there out of necessity, but never treated as an essential feature. That's all changing in 2022 with a wide variety of new offerings from major brands. Manufacturers are racing to become leaders in creating the best […]

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16 December 2021
Holiday Schedule 2021

The holidays are approaching and the BrantTel Networks office will be closing to celebrate the festive season. Please be advised of the hours of operation during the holiday season: Friday Dec 24 : Open Until 12pm (Christmas Eve) Monday Dec 27: CLOSED (Christmas Day Observed) Tuesday Dec 28: CLOSED (Boxing Day Observed) Friday Dec 31: […]

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13 December 2021
5 Signs Your Customer Experience Needs Improvement

For any business to succeed, regardless of how small or big it is, it will need to listen to its customers and answer their questions sufficiently to provide a well-rounded customer experience. However, some companies believe that customer experience ends once they convert; the process continues long after, as the goal is to keep a […]

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10 December 2021
The Latest Avaya IP Office Updates & Changes

The latest update from Avaya brings some changes to your existing IP Office system. This article will cover some of the major changes and updates that may affect our customers and anyone using Avaya IP Office. Software Changes R11.1.2 Feature Pack 2 is the official title of the Avaya release that was rolled out on November 16, […]

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9 December 2021
New Office & New Possibilities: Boardroom and Media Room Updates

We’re really excited to be meeting in person at our Burlington Office with our employees, partners and clients. It’s been a long wait and a lot has changed but we’re very optimistic about the future and looking forward to continued growth and always working improving our commitment to excellent service. We moved to our new […]

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6 December 2021
7 Important Benefits of Cloud Computing for Businesses

The innovation of cloud computing has truly transformed the way different industries operate in the last decade. Today, more firms are relying on cloud services as well as data centers for their daily operations. Cloud computing has undoubtedly made things easier not only for businesses but for consumers, too.   In this post, BrantTel will […]

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19 November 2021
New Digital Badges for BrantTel Employees

In an effort to improve safety and security for everyone, we have recently adopted a digital ID badge for our employees. Any BrantTel employee that is required to go on site for service will be able to produce the digital id on their smartphone. The digital IDs are controlled centrally and always kept up to […]

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12 November 2021
Hybrid Meetings. What Are They And How to Host Them

With many organizations having far more employees working remotely than ever before, the new challenge is how to run meetings with a mix of in person and remote participants.  Many organizations are now or will soon be holding more hybrid meetings. Hybrid meetings are meetings in which some employees are face-to-face in a meeting room […]

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1 November 2021
Our Tips for Improving Collaboration with a Remote Team

Working from home is not a new concept. Companies all around the world are looking to recruit individuals who work from home to reduce geographic restrictions.  Many have anticipated for a long time that remote work will be a trend that will continue to expand over time. No one, however, anticipated that the unusual occurrence would […]

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